You are welcome to prepare some points if you wish, but there is no obligation to do so before the session.

We typically recommend starting with a counseling psychologist if you're new to therapy. If you require specialized assistance, you can be transferred to a clinical psychologist through our internal process. However, if you have already been diagnosed, are seeking a diagnosis, have suicidal thoughts, or suspect you may have a disorder, we strongly advise opting for a clinical psychologist.

Therapy is a process, and expecting a cure in one session is not realistic. The initial session focuses on building a therapeutic relationship and understanding your main concerns. Just as problems don't manifest overnight and evolve over time, the healing process also requires time and cannot be completed in a single session. Each individual is unique, and their healing journey will unfold at its own pace.

It's important to note that our therapists are not crisis counselors and cannot communicate with you outside of scheduled sessions. This policy is in place to prevent dependency and to uphold their professional boundaries and timings.

We do not offer chat-based therapy. Chat therapy is not included in the training of academic psychologists, and effective therapy cannot be adequately conducted through messages or chat. We strongly advise against opting for therapy services via chat, as this method is not scientifically proven for counseling and may not provide the intended benefits.

There is no age limit for consulting a psychologist on our team. For minors (under 18), we require a consent letter or acknowledgment from an adult regarding the minor's therapy. The consenting adult does not necessarily have to be a parent or guardian but should be someone capable of providing consent and acknowledging the client's participation in therapy. If you are able to provide a consent letter, please let us know, and we will provide the necessary details for inclusion in the letter.